SHIPPING + RETURNS
Here’s how we get our candles to you.
Free Shipping on Orders Over $100
An order is generally shipped within 2-4 business days after its receipt. Please note, all our products are custom made, hand poured candles made especially for each order.
All Shipping Options
*International customers, you may be charged an import duty when merchandise crosses your border.
When you go through the checkout procedure, our site connects to your selected delivery site to compute shipping charges from Austin, Texas to the specified shipping destination based upon the cumulative weight of all your products. The Beeswax Co. never charges a handling fee.
We want you to be 100% satisfied.
If you receive a damaged product, or are dissatisfied with your order for any reason, simply contact us within 90 days of receipt and we will gladly take care of it.
This offer is good for all retail orders.
If you are not satisfied with your purchase, we will gladly refund your money. Please note the following points when considering a return:
• Please call us first to get approval for the return.
• We will only refund the purchase price. Please note this does not include the shipping cost in either direction.
• Refunds can only be made on undamaged, unused merchandise.